Course Overview
Facilities Managers work in the private, public or third sector and all sizes of organisation. They are responsible for the safe, secure and comfortable day-to-day working environment for properties, assets (e.g. equipment) and services that must be fully compliant with health and safety and other legislation. They are accountable for the management of the delivery of all facilities management services within their local area of responsibility e.g. for one or more contracts; specific services e.g. cleaning, maintenance or fleet services. They will ensure that levels of performance delivered exceed customer expectations within budget for the properties, assets and services. They may be employed in-house by a facilities management company or this function might be outsourced and they may provide FM services in any industry sector.