A team leader is the first line of management, with operational/project responsibilities, or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
The aim of the Team Leader Apprenticeship is to give learners the knowledge skills and behaviours to achieve team leader/supervisor goals. The role involves supporting, managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems, and building relationships, both internally and externally.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the organisation. This is a diverse role and could take place in a variety of sectors and settings.