A Facilities Services Operative is a broad description of someone who provides facilities services support to customers and facility departments. This may include services such as security, supporting hard facility management functions like maintenance and engineering, soft facility management for example cleaning, catering, front-of-house logistics, post-room services and portering.
The facility management industry covers a wide range of industry sectors. Therefore, this role could be found working in a range of environments e.g. in office premises, residential developments and commercial properties, hospitals, schools or retail centres and industrial locations.
A facility service operative may work alone in a small enterprise or in teams of anything from 30 to 500 people in a large-scale operation.